Q&A

Q: Do your products contain caffeine?

We do not measure the caffeine in our Sunspire and Dream products.

Q: Do SunSpire™ or Dream products contain allergens?

We declare all major allergens (peanuts, soybeans, milk, eggs, fish, crustaceans, tree nuts, and wheat) on the product label.

Q: Are your products gluten free? Dairy free?

Please visit our section for gluten free and dairy free products.

Q: Are SunSpire™ and Dream products kosher?

All SunSpire products are certified Kosher. Kosher information can be found on the front of each package.

Q: Is SunSpire™ and Dream Chocolate "fair trade" certified?

For information on our Fair Trade certified products, visit SunSpire's Fair Trade section.

Q: Do you offer any vegan products?

All of our SunSpire and Dream products are vegetarian. The following products are suitable for vegans: SunSpire Vegan Carob Chips, Sweet Chocolate Dream Creamy Sweet, Dark Chocolate Dream Pure Dark, Dark Chocolate Dream Rice Crunch, Dark Chocolate Dream Raspberry, Dark Chocolate Dream Almond.

Q: Are there trans fats in SunSpire™ or Dream products?

SunSpire products do not contain trans fats.

Q: What is soy lecithin emulsifier?

The emulsifier used in our Sunspire and Dream confections is derived from soybeans. It is used to keep the solids in cocoa butter or palm kernel oil from separating out of the finished product.

Q: What is carob?

Carob is a natural fruit with a sweet and toasty flavor. The pulp of the fruit is used to make carob products.

Q: What is cocoa butter?

Cocoa butter is the natural, cream-colored vegetable fat extracted from cocoa beans during the process of making chocolate and cocoa powder.

Q: Where are Nutrition Facts and Ingredients listed on your website?

SunSpire and Dream nutritional information is included on each product page. Click on the product image for additional information. Please note that packages are routinely revised and we recommended viewing the actual product label for the most updated product information.

Q: How do I request coupons?

Contact Consumer Relations at consumerrelations@hain-celestial.com or call our Toll Free number (800) 434-4246 Monday thru Friday, 7 AM to 5 PM Mountain Standard Time.

Q: How can I check the status of my Online Order?

For questions regarding your order, contact Customer Service at (866) 595-8917.

Q: How can I order products for my retail or manufacturing business?

Email Consumer Relations with your complete contact information and we will reply to you shortly.

Q: Why can't I find my favorite product?

Did you check our store locator? If you did, and it's not available in your area, please try our online store. For stores that normally carry our products, check with the store manager to see if the item can be ordered.

Q: Are your products available internationally?

Our products are available in many countries. Email Consumer Relations indicating the products and countries of interest to you. We will help you find the product if it is available in your area.

Q: Where can I buy your products?

You can find many of our products right in your neighborhood. Please click on store locator in our navigation, select the product you want to buy, and type in your zip code.You may also order many of our products online at www.sunspire.com.

Q: Can I use products after the date?

We recommend using any product before the Best Buy date. After that date we can not guarantee they will meet our strict standards of quality and taste.

Q: Can I recycle SunSpire™ or Dream packaging?

We are always evaluating our packaging in an effort to find options that are earth friendly while meeting the high quality standards and shelf life our consumers expect. Materials vary by product to keep Sunspire and Dream products fresh. Please check your package for recyclable symbol.

Q: How do I read the date code on SunSpire™and Dream products?

U.S. date codes are usually listed as day, month, year, (DDMMMYY). For example, BEST BY 09FEB11 is February 9, 2011.

Q: What is the shelf life of your products?

Our SunSpire and Dream products provide a "best by" code date on the package which represents the end of the shelf life. The shelf life varies by product.

Q: How should SunSpire™ products be stored?

For best results, we recommend that you store our chocolate and carob products between 55 and 65 degrees. Make any temperature changes gradually.

Q&A

What is soy lecithin emulsifier?

The emulsifier used in our Sunspire and Dream confections is derived from soybeans. It is used to ke...More >